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Visual Merchandising

Frequently Asked Questions​

Visual store display is a term used in retail to describe the art and science of developing the floor plans and multidimensional presentation of products in the store.

In the digital space, for ecommerce stores we can think of category navigation as the store layouts, and multidimensional presentation as the dynamic way of selecting products that changes according to specific conditions.

To integrate SmartMan with VTEX or Shopify, you need administrative access to your VTEX or Shopify account and an active SmartMan account. You must obtain and configure VTEX API credentials, such as the application ID and shared secret, in the SmartMan platform. 

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Be sure to follow the instructions provided by SmartMan to complete the integration successfully. If you need additional help, contact SmartMan technical support.

You can receive support through our online chat, available Monday through Friday from 8:00 am to 5:30 pm, Colombia time. You can also request assistance by sending an email to [email protected].

You do not need advanced technical knowledge to install SmartMan. Installation and configuration is usually straightforward and guided, and SmartMan’ s technical support team is available to help you in case you encounter any problems. However, it is helpful to have a basic understanding of how to generate your platform credentials and follow the instructions provided by SmartMan for a successful installation.

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